FAQ - A One Carpet Cleaning & Restoration, Rochester, NY Residential & Commercial Office Carpet Cleaning Services

FAQ > Carpet Cleaning (4 entries)

What type of cleaning method do you use?

We have equipment and are trained in two different methods of carpet cleaning: 1. Hot water extraction (HWE). WHAT IS HWE? Commonly referred to as "steam ...
Which method is good for me?

RESIDENTIAL: In most cases Hot water extraction / steam cleaning will be the method of choice for carpet in the home. There are those special instances where Low mosture ...
Do I need to vacuum before you arrive?

You can if you wish, but we will vacuum as well - it is included in our pricing. Reason being, we need to remove as much dry soil as possible ...
Do I have to move my furniture?

We will move your furniture (no cost - part of our service) however, we do ask you to remove those items that you can in terms of fragile/glass objects, small furniture ...